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Hi,
I think that the root of GM's problem (and much of the rest of the auto industry) is they got into the financing of auto loans, and then they built cars to be obsolescent and pushed "new" models every year; that had zero functional changes.
They also had umpteen divisions that each tried to carve out a market niche -- what was the real difference between Chevy and Pontiac and Buick and Oldsmobile and Cadillac and GMC and Saturn and Saab ... They had more than 125 different models -- gimme a break!
Cars should be built to last, and designed to function well, and changes should only be made when they are needed to improve the function. Yearly changes are stupid.
Saturn had the single best idea to come out of GM, that has been taken up by Scion: no price negotiation and à la carte options.
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