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Old 02-11-2010, 11:28 PM   #8 (permalink)
NeilBlanchard
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Hi Darin,

They had let the antivirus get slightly out of date, and they were literally in the process of upgrading it to the latest version when this struck... They also used IE and had not kept up with the Windows patches (though they did have WinXP SP3).

Bad luck, bad timing, bad karma...

It is ALL BETTER now. But it was a close thing...

Oh, I got a much better answer to why the HD was not "seen" by the WinXP installation: "the hard drive not being seen by the XP install CD is probably just not loading the AHCI drivers.

You can load the AHCI drivers from a floppy or turn off AHCI in the BIOS. If you tried a Vista or 7 install it should also see the drive just fine."

There is no toggle in the BIOS for this, unfortunately. I replied that MS forces you to install those drivers from a floppy -- and this machine has no floppy! Someone else responded that a custom "slipstreamed" installation CD can be made with these drivers integrated, but how much of a pain would that have been? If we could use Vista or Win7 (we cannot) then this would have been a non-issue.

Thankfully, it is now working, and it did not come to this.
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Last edited by NeilBlanchard; 02-11-2010 at 11:43 PM..
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