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The trucks are likely not filled all the way when you drive off. It's childs play to make them read full but to be short 2-4 gallons. First stop is to top-off fuel if you want an accurate read. Before that, insist that tire pressures be checked. Inspect tire casings as you go: weird treadwear, bubbles, bad cracks, etc. I've had good/bad PENSKE trucks, good/bad UHAUL. For the size you need check out the competition. Worn-out seats are an automatic decline for me.
On the diesels:
Obviously, run 5-mph slow in town (and only accelerate up to five below that, glide up afterwards); on the big road run 55-58 or so --always use the cruise control (except in hilliest terrain) -- plan rest/fuel breaks every two hours, etc., keeping glass clean (inside/out) is high priority at stops. Same for mirrors (and start inspection of interior controls with wipers/washer; insist on zero-smear). Insist that agent help you get pass. side mirror perfect (move eyes, not neck, once proper seat posture established to baseline; all mirrors should split horizon 50/50; with eyes forward get mirrors to show barest amount of truck walls. After that it's a trade-off between adjusting high for truck roof or low for tires depending on mirror type).
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