Quote:
Originally Posted by Diesel_Dave
And to think there are people who sonder why GM and Chrystler went bankrupt and Toyota, Honda, etc. did not.
It's almost as if companies who don't sell products that customers want at affordable prices go under. Oh wait...I forgot we have the government around to give out bailouts and ensure those companies will keep up the good work (insert sarcasm).
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We are looking at bad management and a philosophy that says " we will guess at what you want, and you better buy it ". GM is notoriously bad at doing this, Ford and Chrysler usually following behind. I remember when they actually served the buying public by giving them options from beginning to end, there were no "packages" per se, you just checked off what you wanted and the factory built it for you. You wanted a station wagon with a super hot motor and a manual transmission? Sure. Wanted a total stripper in a wierd color? Why not. If you were willing to wait for it, it usually happened.
It's full blown arrogance to think that a company has all the answers, without first asking the customer the question, "What do you need?"