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Alright, My turn. lol
RTD Explorer is compiled on a win 7 machine. If it doesnt run right on your win 7 machine, its a local conflict. I have not been able to replicate most problems that get mentioned once.
If you can connect to the controller but dont get any data, try typing config and see if it brings up the parameters. If so, set rtd-period 100.
Keep us updated.
-Adam
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