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It does seem to stem from too many chains that hire young, inexperienced kids who are just there for the money, and not the car maintenance itself. True, some of them are sharp and catch things with their ears and eyes, but it seems that unless you are truly wrench savvy, or do it because it's YOUR business and your livelyhood, lots gets looked over and/or mis-sold. I too, have found a local "garage" mechanic that's good, and doesn't rape me for work that I can't perform, or don't have the tools for
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