It was just wunna those days. I also cut through a lot of B.S. today in demanding to talk to the president of my natural gas utility, after dealing for two months with city, Public Utility Commission, and gas company peons regarding getting an improperly collected fee refunded. When you get to the top, that's when the ball gets rolling... and maybe the heads of the call center morons that told me to contact the state legislature about it will roll too.