Quote:
Originally Posted by UFO
Absolutely right, especially with VW. As far as I'm concerned, VW needs extra scrutiny due to their massive failure on the new common rail diesels. 2009 and 2010 diesels have a very common injection pump failure, and though they have finally seemed to address the problem, they were prone to blaming the new owners on putting gasoline in the fuel and dragging out the warranty process to a ridiculous degree before honoring warranty coverage.
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Others may disagree, but in my experience, all car/bike companies tend to stick their corporate heads in the sand (or up their donkeys :-D) when confronted with quality issues until enough people take them to task and hold them responsible. I can think of numerous examples of this. This is not unexpected and is largely reasonable. They want enough proof of their transgressions before going thru the expense and hassle of accepting blame and making good on their mistakes. Of course there are well documented cases where the company, even after years of evidence pointing to a need for action on an issue remains unmotivated to correct the problem....case iin point, suzuki has known for years about lean running roughness on their dl1000 engines and to my knowledge has done nothing to fix it.