[TimJFowler]

Shovel,

If you're leery of the LBS, there is another option. Try a bicycle co-op and learn how to repair the shock yourself. Here are a few co-ops in your area.

Bicycle Co-Op - Phoenix, Arizona

Bike Saviours – Tempe's Bicycle Collective

Handlebar Helpers - Scottsdale

FWIW,
Tim