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It sounds like companies are more interested in obtaining new customers than retaining old ones. I just signed a new contract with Verizon, but wondered if I should have changed carriers for two years.
Verizon through Costco offered new phones for one cent, with a hundred-dollar credit, but only for new lines. They offered me the same phone for the "bargain" price of fifty dollars, without the additional credit. I did not feel that I had any reason to change carriers, but I probably could have had a better deal as a new customer elsewhere, and then Verizon would have had a better offer for me in two years.
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