Quote:
Originally Posted by Old Mechanic
To that situation I put a sign on the wall of the customers waiting area that asked customers to tell me everything they knew that could be related to their problem.
If you tell me "I aready knew that" after I have spent my time and YOUR money diagnosing a problem the charge will not be refunded.
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That is why I asked.
Quote:
Originally Posted by nemo
When you took it in did you tell them about the problem or just ask for an alignment and balance.
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Better to have too much information than lack a critical detail.