Quote:
Originally Posted by Fat Charlie
When corporate engineers things to keep its employees from having to think, employees end up not being able to think. Not being able to think for their job is a part of their job. An important part.
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I walk in to McDonald's and order a double-cheese burger and a small fry, to go. There are only 3 pieces of information for someone to remember given this order.
The employee says "I have a double-cheese burger, would you like anything else".
Me- "Yes, a small fry, and that is all".
"OK, a double-cheese burger and a small fry. Is this for here or to go?"
Me- "To go".
What a perfect example of being required to follow a script. This guy is less than worthless. Why don't they turn the order screens around and I can mash the picture of the item I wish to order myself?
Perhaps my meal could cost 25 cents less if they cut out the job of the brain-dead order taker.