If it is missing 3-4 bars of capacity, then the range could well be ~65 miles instead of ~85 miles for the 100% battery. My sister-in-law's 2011 (with just over 18K) is still at 100% and she sees ranges over 100 miles on the RR gauge. Her's has the solar panel, too. I think that is more of a gimmick than anything else. It might keep the 12v battery charged when the car is sitting in bright sun - the panel is probably enough to charge you cell phone.
You are right, the 2011 has a resistance heater. But my sister-in-law's has heated front seats - maybe because it was sold here in New England, they equipped it for the region? If it shows 65 miles now, the heater will probably drag that down to 45-50? Her's averages 70 miles in the winter with the full battery. My brother's i MiEV is in the 40-45 mile range in the winter. It only has the driver's seat heated, a resistance heater, and a 16kWh pack. It is still usable for him with a ~26 mile commute, but you need better charger if you want to make several trips spread out over the day.
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