Although I never worked in auto sales Ive met a lot of people who bought cars , going to buy a car and paying on a car loan. Most buy a car to meet a want or need. Then they deal with paying for it and other related expenses, fuel maintenance.
Of all expenses maintenance is optional in their opinion.
Thats why a lot of new cars offer free maintenance for the first few years. Who would want a 60k dollar suv with 20k miles on it that never had an oil change cause the owner could barely afford fuel, insurance and the monthly payment.
I saw the auto week update and they gave it high praise. They said it gave hybrid like mpg with only 3 cylinders.