Quote:
Originally Posted by redpoint5
... I connected to my neighbors wifi while I was on chat support and did a Speedtest. He is also on Comcast and posted 15 Mbps up. My neighbor should be sharing the same infastructure as I am, considering we're in a cul-de-sac and his house is 30 ft away from mine.
A tech should be onsite tomorrow morning, so hopefully my frustration will be placated, for a short while anyhow.
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I live on a cul-de-sac and the neighbors are hooked up to three different circuits.
Does you neighbor own his cable modem or does he lease? Comcast likes to control the modems and if yours is a bit out of spec, the commands could be getting misinterpreted or ignored.
I bought a modem/router from their approved list, but they are always quick to blame my modem, though theirs fared no better. Its been a few years, so I probably should consider upgrading.
Good luck with the tech visit.