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Do you have a pinout for those three pairs of wires? I'm not sure how you measure the internal resistance of a battery. But you appear to have two circuits to compare.
I've had similar experience. I don't carry a panoption phone, but I got the Barnes & Noble Nook tablet when it came out. It was a front-end for their store as a loss leader, but it played MP3 and showed JPGs so I was happy with it.
Then the battery went out, but instead of replacing it, I got a new one because they are now down to $50. But the registration process to even boot it up was so onerous it's sitting in a box unused on a shelf.
So I said at least I got a new power brick (I'd had two fail) and they're $25. But then I see a news story that the power bricks are being recalled because fire hazard.
I'd just try again with a different company.
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