I try not to use any kind of dealership anymore. I had a 96 Camaro Police Service version I bought from the Indiana State Police. I had it service at a dealership. When I got in to leave the RPM on start up would jump from normal to WOT and back over and over again. I went back in and told them about it. They asked me if the "idiot" light was on, and when I told the no they said there was nothing they could do. I asked them if they had any REAL mechanics there, and how they worked on cars before the idiot light was added.
I went outside and opened the hood, bound and determined to fix the problem in their own lot. It took about 5 seconds to see they had left the air duct unhooked from the intake plenum. I hooked it back up and it worked great. It had been messing with the sensor in the duct.
Yes, I went back in and made fun of them. They asked me not to come back and I assured them I would not.
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