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Doubt that it's illegal, but not very nice. I would wonder what these installation fees cover since it is pretty easy to install these things yourself. Is the customer forced to use the phone company equipment like the dsl box and/or router? If so is there a monthly fee for the box?
Does she have a cell phone that gets a good signal where she lives? I get 9 gig of data included in my service for 45/mo. If the cable service(internet) goes out I just connect(which doesn't happen often) I just connect my cell phone to the computer if I want to browse using a large screen.
JJ
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