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We averaged well over 5 miles / kWh in our Leaf, and often averaged above 6 in the summer. In the winter I think we averaged 4.5 miles / kWh. I think the worst was in the winter, and was about 3.8 or so. We had a base model with a resistance heater. The battery had the cold weather warming, and it takes more to charge, because the battery has to be warm enough, to avoid damage.
Have you tried coasting in neutral?
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