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20 calls? I doubt that. If you find any service manager who has highly experienced professionals working for them, odds are one of them will have been around as long or longer than the first generation model was sold. And many of those who were hybrid specialist for the first generation model have the additional knowledge that's come from years of service and repair of existing models on the road in their area.
So I'd recommend making up to five phone calls to five different dealers and if you find out that I am wrong, what has it cost you to make 5 phone calls to dealers in a general area, no less in a metropolitan area with multiple Honda dealers.
Just don't settle for an answer from anyone except for the service manager or the tech that has had the most experience with hybrids, both first generation model insights as well as Hondas newer hybrid models.
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