[Xist]

I have been asking myself that for a year.

There isn't an office manager or any office staff. The owner responds to vendor calls when she gets to them.

We have a 5,000-square-foot office full of people who respond to vendor calls, families, and therapists. I do not know how much all of that costs, but I am glad that we can always get a hold of someone during business hours.

They make sure that we are paid on-time.