[redpoint5]

Stupid Wave Broadband.

3 months ago I chatted with Wave Broadband (cable internet) because I keep running over my 400 GB monthly data limit, and have about the slowest plan they offer. Here's what I was getting;

$50/mo
100 Mbps down
5 Mbps up
400 GB/mo data
$5 for every 25 GB over

My stupid Dec bill was $105 because I used 200 GB over my included limit. That's right, it would have been cheaper to have 2 internet connections and it would have more than doubled the amount of data I used.

I chatted again today for an hour saying I can't be paying this much a month, and what better options do they have.

They said I could get unlimited data for $20 more per month. Late in the conversation, I asked how much their 500 mbps plan is, and they said five bucks more than I'm paying.

So these 2 numbskulls cumulatively wasted 2 hours before I came up with the idea of a different tier of service that in theory adds $5/mo to my bill, but saves hundreds in the long run;

$55/mo
500 Mbps down
10 Mbps up (huge for me since I have a server)
1000 GB/mo data

There's no way I can go over 1 TB in data in a month, so no worry about overages anymore. They have 1 job. How does it take 10 minutes to look up how much the unlimited data plan is when I can google it in 5 seconds? Why can't they figure out what plans are best for their customer (they have like 3)? Why are these oligopolies incapable of not sucking big time? A monkey randomly pushing buttons that select options for the customer would make a happier customer, as it would be quick and stand at least as good a chance at fulfilling their request.

Ziply Fiber sent me a flyer saying they are installing at my location soon. They have 50 Mbps down, and 50 Mbps up (the way god intended) for $20/mo and unlimited data. I can hardly wait... and then I googled and found they are a subsidiary of Wave. It's either that or Starlink though.

Moral of the story, switch internet providers if there is a reasonable alternative, otherwise they will continue their blood sucking. Switch every year to stay in their new customer pricing, and don't rent their stupid modem (buy your own).

EDIT: just took $25/mo off my parents internet service in like 5min of chatting. Don't know why it doesn't go that smoothly all the time.