After 5 hours I restarted the iPad and was able to set up everything in a couple of minutes
Mom keeps complaining about the newer child's plaything with the larger screen that runs the Chase app just fine.
I am going to have my brother order her a larger version of the custom case I bought her for her birthday and I will use my work case with her old smaller iPad that cannot run the Chase app and finally have a proper communication app for work.
So, I am out at least $280, and Mom is complaining about yet another absurdity, but at least I can do my job better.
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"Oh if you use math, reason, and logic you will be hated."--OilPan4
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