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Devils Advocate
You can rant all you want about the customer's mpg comment, but perhaps you don't know the whole story. Perhaps he needs a big vehicle for work or hauling his kid's soccer team. She may be driving a Focus now, that they use whenever they can. In this case the FE of the Tarus isn't quite that of Focus and he would have been correct.
I drive a Dakota quad cab, should I be slapped too? Some of us have a genuine use for a larger vehicle. Would it be more eco friendly to have a fleet of vehicles so we have the correct one any circumstance?
We're not better than the rest of the world, nor were we sent to judge them. Especially this time of year, we should pause and practice compassion.
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