^There's a lotta truth to that.
I yoosta work in an Engineering Dept. and was amazed to find virtually nobody there so much as changed their own oil!
This is how we come up with crap that is sooooo user (mechanic) unfriendly. All the engineers cared about was how easily an idiot could slap it together on the assembly line. After that, it's someone else's problem.
The worst thing of all is when the idiots in the Marketing Dept. call the shots. O...M...G...!