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What I do know is that the screen works when it is connected to the external power supply and does not work when I use the USB. My USB voltage output reading on two different computers is less than 5V so maybe I am just unlucky. The good news is the lower voltage did allow the software to be downloaded as everything works. It was frustrating getting everything to work but I learnt much in the process. Thanks for all the feedback I keep learning new things.
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