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Originally Posted by jamesqf
I would imagine they'd ... use trip planning software
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You are correct, sir!
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The company employs what it calls a “package flow” software program, which among other hyperefficient practices ... maps out routes for every one of its drivers, drastically reducing the number of left-hand turns they make (taking into consideration, of course, those instances where not to make the left-hand turn would result in a ridiculously circuitous route).
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"the software helped the company shave 28.5 million miles off its delivery routes, which has resulted in savings of roughly three million gallons of gas"
http://www.nytimes.com/2007/12/09/ma...-handturn.html