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If I had a product but the customer installed it, I have no control over the quality and correctness of the install, the pre-existing condition of the engine, the fitness of my product for the customer's use, and the fitness of the customer to set it up and use it properly.
Nope, for warranty I'd want more control over those things. Then when it blows up I know it's my doing. Of course this depends on the nature of the product.
I've seen the nonsense customers are capable of. Just when you think you've devised something foolproof, they come out with a bigger fool.
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