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The only job worse than telemarketing is collections. Either job follows the law. Those who produce become above the Standard Operating Procedures and are over looked as they are making money. If telemarketing didnt work, no one would do it. We dont worry about lawsuits, you cant find me, just the company.
Besides, who has mo money and who would a lawyer be willing to help you make you case against?
These jobs you are basically chained to a desk on the phone all day, evening or night depending on time zone located in or calling. You got to make x number of calls, x number of leads, transfers, referrals, sales, etc. You also got to run the clock out to the break, lunch or end of your shift. Who wants to get a new call a minute before you shift ends? You use the annoyed, pissed up people to fill those grooves.
I love angry customers as I use it as a break from the daily grind. I use it to hit mute to talk to a co worker, check my personal cell phone or eat a snack. I can lead a customer on for an hour or end the call in a few seconds. You think anyone in their right mind would knowingly call a pissed off person or sit there and take?
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