[redpoint5]

I thought I had paid my premium months ago, but today received a message saying my coverage is dropped and I'm no longer a customer. The renewal amount for 6 months liability coverage on 4 vehicles was $752, the amount I thought I had already paid.

Since it lapsed, I signed on to see if I could just pay the $752 and resume coverage. The website recognized that I wanted to continue insurance, but quoted me $817 to continue.

Frustrated, I opened a different browser and went through the quote process. For the same coverage, I was offered insurance for $717!

How can starting a new policy save me a hundred bucks when supposedly I was saving money by being a loyal customer in the "diamond" program?

Is rate creep a practice used by all insurance companies?

I notice the same crap with other services such as internet. If you remain a customer, you loose the $30/month introductory internet deal and the price goes to $75. I just switch back and forth between CenturyLink DSL and Comcast cable every 12 months to stay in the "introductory" rate.

They would make much more money from me if they just left my rate alone. It's like they think I am going to accept the ridiculous price purely out of inertia and laziness.

Now if only I could figure out how to get rid of the absurd sewage bill...