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Your pictures are very low resolution, and he may be correct.
The PTC circuit is the red wire and a blue wire with yellow stripe. Either or both could be cut.
It's usually not cut outside the pack, but near the junction board internally.
This actually might be an issue, and I'm sorry I didn't think of it.
Please confirm if your original pack is or is not cut. It will be a wire with a thick red insulation.
Last edited by S Keith; 11-29-2015 at 11:09 PM..
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