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Old 09-04-2020, 02:48 PM   #41 (permalink)
Xist
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Where is the meme about having eight bosses?

Nine posts in one morning? Look how active the board is now!

Honestly I wasn't anticipating feedback. I basically expected to keep a log, but thanks for the suggestions!

Let's go through one by one:

1. Open the laptop, inspect, spread thermal paste everywhere, upgrade the fans if possible, and if necessary backup and reinstall the OS. Whew!
2. Have Lenovo fix the overheating. I do not think that it has happened since I bought the cooler. I do not remember if it crashed early. It seems like Windows clears the logs once I view them.
3. Prepare and reboot from a Linux thumb drive.
4. Reinstall Windows
5. Look up Administrative Events. It shows 4,377 since 8/23.

I went back to Problem Details and it shows 3 crashes in the last few days. On 8/24 it says:
Problem Event Name: BlueScreen
Code: be
I did not see that on the list that you provided, but this link says “This BSOD will display if a driver attempts to write to a read-only memory segment. BSOD error code 0x000000BE may also show "ATTEMPTED_WRITE_TO_READONLY_MEMORY" on the same blue screen.”
How do you confuse ROM and RAM, Lappy?!
https://docs.microsoft.com/en-us/win...ode-reference2

On 8/28 it shows 154, which is: Unexpected Store Exception in Windows 10. I don’t see an explanation there, but this says to view the Event Viewer, but I do not see anything more specific. It says to run Windows Memory Diagnostics, but I did that three times without receiving a report.
“Look in Device Manager to see if any devices are marked with the exclamation point.”
There are four!
https://docs.microsoft.com/en-us/win...tore-exception

Huawei Device Firmware, Surface Integrated Sensor Hub, and Logitech Cordless Device twice, which I am currently using. It said there weren’t any valid drivers. I told it to download the newest one and it said that it couldn’t find any. I went to Logitech’s website, downloaded firmware, and it says “No compatible Logitech receiver was detected.” I unplugged it, plugged it back in, plugged it into a different port, deleted the drivers, and nothing changed.
It still works, though!

For the Huawei Device Firmware it says “This device cannot start.” It says the latest driver is already installed, but why is there an error? I disabled it, scanned for hardware changes, and it rediscovered both(!) of my trackballs and the Huawei device firmware.

It says that it needs to reboot.

It still shows an error. “This device cannot work properly until you restart your computer.”

I did! Work properly!

I have rebooted a couple of times now. At first I thought that I needed to hit the Restart Computer button in that window. It gave me a blue screen for twelve seconds saying “Restarting” and I thought that it was doing something different, but nothing changed!

I tried again and now it says “This device cannot start (Code 10)
Indicates a revision number encountered or specified is not one known by the service. It may be a more recent revision than the service is aware of.

I looked through a few pages and the only solution that I hadn’t already tried was “Run the Hardware and Devices troubleshooter.” That is supposed to have a Next button. Mine didn’t, but you can also put “msdt.exe -id DeviceDiagnostic” into the search box. It was annoying to need to go through this for each error and then it couldn’t find any solutions.

The same errors that I found in the Device Manager.

Wonderful. I have four errors that I cannot solve.
https://recoverit.wondershare.com/co...-10-error.html

Well, let’s go back to when it crashed today, while it was supposed to be sleeping. Not BlueScreenView, that doesn’t give error codes, but cites that driver for all three crashes.

Trying to find those reports I saw something saying that it needed to finish installing drivers, so I told it to.

The third error is 7A: This BSOD means that the requested page of kernel data from the paging file could not be read into memory. BSOD error code 0x0000007A may also show "KERNEL_DATA_INPAGE_ERROR" on the same blue screen.

This page says that it can be bad RAM, a bad sector, or a bad hard drive. Thanks for narrowing it down!

A.Run Chkdsk. I already ran SFC /Scannow, but okay. I need to reboot. While I am in the Problem Reports, I see “Memory test results reported” three times under Windows Memory Diagnostic. It says Completion Type: MemTestError, but failed tests, number of bad pages, and test duration in seconds are all zero.
No, it was over 1,800 seconds.
Is there an error or isn’t there?!
I cannot find anything useful on-line.
B. It says to check the event viewer. All that I found indicated that it crashed when I told it to sleep, but that is just a guess.
C.Memory Diagnostics Tool. Did that, but what are the results?!
D.Remove any new hardware. There isn’t any.
https://neosmart.net/wiki/0x0000007a...-inpage-error/

I ran ChkDsk. Is it supposed to tell me anything? It just restarted!

I found the log. It seems like it cleaned stuff, but did not find any actual errors.

6. Should I Remove It. That sounds good, but I cannot try the specific feature without paying $30. It scanned my system and did not find anything actually bad. I searched for the driver updater and I only found good reviews.

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