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Don't know about your situation/relatives but I get many phone calls from gramma saying her stuff doesnt work for one reason or another: she likes to alter system settings and absolutely refuses to use a computer phone. The best one was last week where the batteries had died in the TV remote and she started "troubleshooting" the roku because she couldn't get it on the TV.
Which HCDP error? Couple are cable related, one is last update was faulty, or its Netflix handshake.
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casual notes from the underground:There are some "experts" out there that in reality don't have a clue as to what they are doing.
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