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Good points, especially about computers taking a break on weekends and holidays and all throughout May.
Have you ever called an automated system and it told you to call back during business hours?
Have you ever called an automated system and it didn't understand what you were saying twice and hung up on you?
Computers are programmed to be impatient?
I have heard Mom try to use automated systems and it misunderstood her keypresses.
"Press 1 for yes, 2 for no."
[presses 1]
"You said `no', is that correct?"
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"Oh if you use math, reason, and logic you will be hated."--OilPan4
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