Quote:
Originally Posted by Piotrsko
Its either an obscure pushbutton or a whack on the side of the case. The real bucks are knowing where this happens. However, I suspect it was actually replaced since the reason they are sticking is arcing them shut (a much bigger problem)
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The contactor is not a serviceable part on the Pacifica, as it's integral to the battery. My guess is the "reset" was changing a bit in software from a 1 to a 0, and that was $200 of "labor".
The process is to reset the contactor, and if that doesn't fix the problem, replace the traction battery.
That procedure isn't mentioned anywhere in the entire interwebz.
Quote:
Originally Posted by JSH
Right to repair has been a thing for more than a decade in the auto market. It means that Chrysler provides independent shops with the same technical materials and tools available to a certified Chrysler dealer. You could buy those tools too if you wanted to pony up the funds.
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Chrysler sells the TSM to dealerships along with $1,000 scan tools that require a $1,500 yearly subscription.
Diagnostic information could easily be shown on the display that all vehicles have these days, but no, we've got to buy proprietary tools and expensive subscriptions to gain access to that information.
The customer should be able to do something as common as add a key without having to take the vehicle to a dealership and pay $350. I duplicated the key on my wife's Pontiac for $4.