[MetroMPG]

Customer feedback survey:

1. "How would you rate our advertising? Did the product match what we described in our marketing?"

2. "How would you rate our quality control in packing your order? Did you receive all the parts you ordered?"

3. "If you experienced any problems, how satisfied were you with our response/support decision(s)?"

4. "Based on your experience, would you recommend our company/products to others?"

You don't have to answer these if you want to be diplomatic. I think we can guess pretty closely what your answers would be.