Scanguage NOT WORKING on VW Golf

[Weather Spotter]

Does the port work at the dealership or with an auto part store's scanner?
of not then it is on your end. If it works there then call up the scangauge people And explain what is going on. If they claim the SG will work with your car they need to prove that it works.

[C4Kid]

The car worked when hooked up to a scanner at a local garage, not at a VW dealership. I never thought it would make a difference but You could be right, might be worth looking into. It's weird, I've spoken to 3 different people from Scanguage and they all say it should work with the vehicle. Very suprising it doesn't.

[Weather Spotter]

So it did not work at the dealership? Or you have not tried it there?

[C4Kid]

No, I have not tried it at the dealership.

[Weather Spotter]

I would try it there and see if it works. That will put the ball back onto scangauge's court.

[C4Kid]

Yeah it's worth a shot I'll bring it in over the next day or two, thanks very much for the advice!

[Weather Spotter]

It is worth a try. It will show that you are not making it up (l do not claim you are).
If scangauge said it should work and it will not, they should make it work.

[C4Kid]

Exactly, You are correct , if theres nothing wrong with the car, then it's false advertising essentially.

[Arragonis]

If you don't get it to work maybe try a TurboGauge which is supposed to be a knock off of a knock off of the SG2. Not cheaper now SG2s come in from Greece but maybe worth a shot.

[C4Kid]

Thanks for the suggestion, I was looking at a Turboguage they are about £100, but if it's a knockoff of the SC2 using similar software, maybe it won't work either? I was also looking at an Ultraguage because it is not linked to Scanguage at all but I'm still worried it might not work either.